Croydon branch · get in touch
Contact the Croydon Fireaway Branch
The address, the phone line and the enquiry form for our High Street counter — whether you have a question about an order, want to check something on the menu, or need to reach us before you order.
Delivery coverage reaches into these Croydon districts
Branch address and phone
Fireaway Pizza Croydon sits at 142 High Street, in the middle of the town centre, a short walk from East Croydon station and the Whitgift Centre. If you are collecting an order, this is the address your satnav needs. Handsets are answered during trading hours, and for anything time-sensitive — a recent order, a delivery question, a late change — the phone is faster than a form.
- Address
- 142 High Street
Croydon, CR0 1ND
United Kingdom - Phone
- +44 20 8680 1234Mon–Sun, 11:00–23:00
You can also write to [email protected] if a phone call is not practical.
Behind the counter at 142 High Street
Opening hours and getting here
The branch trades seven days a week, 11:00–23:00. Hours are checked and updated regularly, but they can move around public holidays and at short notice, so it is worth confirming before you travel or book a delivery for later in the evening. Friday and Saturday nights are our busiest windows — if you are ordering for a specific time on those days, ring ahead rather than relying on the website.
Collecting in person is straightforward: the counter is on the High Street, with the Whitgift Centre and East Croydon station both within walking distance. There is no formal table booking system here — this is a takeaway and delivery branch, and enquiries are about orders rather than reservations. Tell us when you need the food by and we will tell you how the kitchen is running.
- Monday – Friday
- 11:00 – 23:00
- Saturday
- 11:00 – 23:00
- Sunday
- 11:00 – 23:00
Bank holidays can break the pattern. If you are planning a trip on one, a quick call saves the journey.
142 High Street, Croydon, CR0 1ND
Opening the map gives you walking routes from East Croydon station and the nearby shopping centre — useful if you are collecting rather than ordering a delivery.
Send a message to the branch
Use the form for anything that does not need an immediate answer: menu questions, feedback, or a request about delivery coverage to your postcode. We aim to reply within a working day. If your question is urgent, call +44 20 8680 1234 instead — someone at the branch can usually answer on the spot.
What to include so we can actually help
Vague messages take three back-and-forths to resolve. Specific ones take one. Here is what each kind of enquiry needs, and what happens after you press send.
Questions about a recent order
Tell us the date you ordered, the approximate time, and what went wrong — a missing item, a late arrival, an ingredient that was not right. If you still have the order confirmation, the name it was placed under helps us find it faster. We look into each one and reply with what we found.
Delivery questions and your postcode
Coverage depends on distance from the branch on High Street, so include your postcode and we can tell you whether a delivery run reaches you. The delivery and collection page explains how the two options differ.
Menu and allergen questions
Say which item you are asking about, and what you need to know — ingredients, whether something can be left off, or how a base is made. If you are checking allergens before you order, mention it in the first line so we can reply with the detail rather than a general answer.
Larger orders for a group or office
Planning for an office, an event or a group? Get in touch ahead of the day. Larger orders take more kitchen time, and notice means everything is ready when you need it. Mention the headcount and the time you need the food by, and we will confirm what is realistic for that slot.
Feedback and corrections
If something on this site is out of date — hours, an item, an address detail — tell us and we will look at it. Feedback about a specific problem gets acted on faster than a general comment. We check the menu and hours information regularly, but things do change, and a note from a customer is often the fastest signal we get.
Still deciding what to order? The menu, our kitchen standards and the branch finder each answer a different question before you reach out. If none of them do, this form is the right place.
One reply, one working day
Messages that arrive during trading hours are usually picked up the same day. Anything sent overnight is read when the counter opens, and we aim to reply within a working day either way. Bookings for large group orders are confirmed by phone or email once the kitchen has checked the time slot.
Nothing here is a table reservation — this is a takeaway and delivery branch, and the form is for questions about orders, the menu, delivery coverage and feedback. If you have not heard back and the matter is urgent, ring +44 20 8680 1234.
Before you pick up the phone
Some answers are already written down, and finding them yourself is faster than waiting for a reply. Start here if your question is one of these.
Questions about where we reach
Delivery is decided by how far you are from 142 High Street, not by postcode alone. If your district is on this list, a delivery run usually reaches you; if it is not, collection at the counter is still open to you. Send the postcode with your enquiry and we will confirm rather than guess.
Want the full picture of how ordering and collection work around Croydon? The branch finder lays it out district by district.
Fireaway Pizza Croydon
Ready when you are
Call the branch on +44 20 8680 1234, or email [email protected]. Whichever route you take, you will reach the same people behind the counter at 142 High Street.
Looking for something else first? Our home page, the menu and the kitchen standards pages cover most of what people ask us about.